THE HERMITAGE GALA AUCTION 2023 RULES
Welcome to The Hermitage Gala Auction. We are excited to offer these wonderful Auction Items and Packages. Below are the rules for the Auction.
ALL AUCTION ITEMS ARE SUBJECT TO AVAILABILITY.
Please review blackout dates and other details before bidding. Please contact owners/trip contacts promptly after winning to increase the likelihood of your ability to reserve your preferred dates. Some trips require that the winner book within a short period of time after the auction closes.
ONLINE AUCTION BIDDING – Silent Auction Bidding opens on Monday, September 18, 2023 at 6 p.m. All auction bidding occurs through ClickBid, which you can access through https://hermitage.cbo.io. Prior to and during the The Hermitage
Gala on September 30th, you may bid via your smartphone, tablet or computer or during The Hermitage Gala. If you need
assistance during the Gala, there will be staff member(s) available to help. ClickBid allows you to place a maximum bid on
any item, which authorizes ClickBid to place incremental bids on your behalf on one or more items up to the maximum
dollar amount you specify. ClickBid will automatically bid on the item(s) of your choice up to the amount specified. Your
online bid is a binding agreement to purchase the item. You will be notified via text message or email if you have successfully procured the items. If you use the ClickBid on your phone or tablet, you will be notified via text and/or email if you are outbid. A bid placed through the ClickBid is a binding agreement to purchase the item. Bidding for Silent Auction items will close at 8 p.m. on September 30, 2023.
SUCCESSFUL BIDS AND PAYMENTS - Auction purchases will be paid in full by the winning bidders on the evening of The
Hermitage Gala on September 30, 2023. A successful high bid during the live auction is a binding agreement to purchase the item. In the event of any dispute between bidders, The Hermitage Gala Auction designee shall have sole and final discretion to determine the successful bidder. If any dispute arises after the sale, The Hermitage Gala Auction records shall be conclusive in all respects. Payment must be made by Visa, MasterCard or American Express. Payment must be
made by credit card. Winner will receive item(s) when payment is confirmed.
BUYER’S RESPONSIBILITY - All items are non-transferable and non-refundable unless expressly stated otherwise. Items cannot be exchanged or redeemed for cash. Any modifications or additions to the purchased auction item that require additional fees will be the responsibility of the buyer. All items are sold as described in the Auction Brochure. If extensions or date changes are permitted, they will be subject to the donor’s written consent and availability, and additional fees may be incurred by the buyer. Date changes may result in the loss of item components. Private homes
must be used only as specified and must be returned in the condition in which they were donated. Some donors may require the buyer to submit a W-9. Air travel, ground transportation, transfers, taxes, fees of any kind, meals, alcohol, gratuities and amenities are not included unless expressly stated in the item description. It is the buyer’s responsibility to determine what will be necessary for international travel well in advance of the departure. If significant additional professional help is required to plan your trip, the purchaser may contact the travel agent who created the trip, additional fees may apply.
TRIP INSURANCE AND CANCELLATIONS - Trip insurance is the buyer’s responsibility. Each donor’s cancellation policy is binding.
ACCOMMODATIONS AND AIR TRAVEL- All accommodations are subject to availability and exclude availability during
blackout dates and are based on double occupancy unless expressly stated otherwise. Private homes donated to the auction must be booked by the time specified or as agreed by the donor, and once booked, such reservations cannot be canceled and rescheduled. Airfare, airport transfers and all other ground transportation are the buyer’s responsibility, unless otherwise specified. Oversized luggage (including but not limited to golf clubs, skis and large suitcases) may incur excess baggage fees at the buyer’s expense.
Rules are subject to change. Final as of September 1, 2023.
