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Itinerary TBA

How to Bid/Checkout Items

  1. Enter into your browser’s address bar or text VIA to 56651
  2. Enter in your phone number or email address and tap GO.
  3. You will receive a email or text with a one-time login code.
  4. Enter the code and click "Next."
  5. Confirm you are the name listed then hit "Continue."
  6. Once completely logged in, you can search by item #, keyword, or by category.
  7. To place a bid tap on the blue "BID/INFO" button. There you can place a fast bid, bid, set a max bid, and read details about items.
  8. Tap on MENU > MY ITEMS to view your activity throughout the event.
  9. Use the blue gear icon in the top left corner of the bidding site to update your information at any time.

Checkout From Your Phone

Once you have a checkout available, a red "PAY!" button will appear at the top of your bidding screen. Tap on this button to proceed to checkout. If you have not already put a credit card on file, you will need to do so at this time in order to checkout from your phone. *For one checkout, wait until all auction items (silent, live, appeal) have closed.


I forgot my bidder #? 

Type your phone number or email address in the bidder # box. Tap GO. You also can tap on the "?" for help.

How do I remove a bid?

Right after you place a bid, you have the option to "undo" on the confirmation banner at the top of the screen. Once this banner goes away, you will need to see an event volunteer to remove it.

I already selected "No" or replied "STOP" to the SMS text message alerts, not realizing that I wouldn't receive outbid notices. Can I fix it? 

Yes. Text "START" to 56651 to begin receiving these once again.

How do I place a Max Bid?

To place a "Max Bid", tap on BID/INFO > BID/SET MAX > select the amount you are willing to spend on the item > SET MAX. The system will bid up to that amount for you automatically. You will be notified via text message if you are outbid on this item.

Did I win? 

Once the auction has closed, you can look under MENU/MY ITEMS to view everything that you have won/purchased.

When and where can I pick up my items? 

Items may be claimed at the VIA's Headquarters at 1170 Main Street, Buffalo NY after September 15th, until ENTER DATE from the hours of 8am to 4pm.

Please note:  All sales are final. There will be no exchanges or refunds unless otherwise noted. All items are “as is.” VIA has attempted to describe and catalog items correctly, but neither warrants nor represents and in no event shall be responsible for the correctness of descriptions, genuineness, authorship, provenance or condition of the items. No statement made in this catalog, or made orally at the auction or elsewhere, shall be deemed such a warranty, representation, or assumption of liability. The auction item value listed is an estimate of fair market value. Items have not been appraised unless so noted. The amount you pay above this fair market value estimate is normally tax deductible as a charitable contribution. Please consult your tax adviser to clarify amount of deduction. Restaurant certificates do not include tax, or gratuities unless specified. VIA accepts MasterCard, Visa, or American Express. You must show your identification for items to be picked up. The purchaser must pick up all items by ENTER DATE, unless special arrangements are made. Any item left unclaimed, without prior arrangements, will go to VIA for future use. VIA reserves the right to add or withdraw items, without notice, to or from the auction. Unless otherwise specified on the certificate or from owner, all auction gift certificates must be used within one year of the date of the auction.

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